Privacy Policy
Privacy Policy for Sunset Ridge Vineyard & Farm
Effective Date: April 25, 2026
Last Updated: April 25, 2026
Introduction
Sunset Ridge Vineyard & Farm ("we," "us," or "our") operates the website sunsetridgevineyard.com and Big Brown Dog Florals. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us, including:
Newsletter Signups:
Name
Email address
Custom Floral Inquiries (Big Brown Dog Florals):
Name
Email address
Phone number (optional)
Delivery/shipping address
Event details and design preferences
Latex allergy information
Budget and project details
General Contact Forms:
Name
Email address
Phone number (optional)
Message content
Type of inquiry (general, floral, collaboration)
Farm Shop Orders (when available):
Name
Email address
Shipping/billing address
Phone number
Payment information (processed securely through our payment processor)
Order details
Information Collected Automatically
When you visit our website, we may automatically collect:
Usage Data: Pages visited, time spent on pages, links clicked, referring website
Device Information: Browser type, operating system, device type, IP address
Cookies and Similar Technologies: We use cookies to improve your browsing experience (see Cookies section below)
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services:
Process and fulfill floral design inquiries and custom orders
Process farm shop orders and arrange delivery/shipping
Respond to your questions and requests
Communicate about your orders or inquiries
To Send Communications:
Send our newsletter "The Journal" with farm updates, seasonal stories, and regenerative practice insights (only if you've subscribed)
Send order confirmations and updates
Respond to your contact form submissions
To Improve Our Website:
Understand how visitors use our site
Improve website functionality and user experience
Troubleshoot technical issues
Legal Compliance:
Comply with applicable laws and regulations
Protect our rights and prevent fraud
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
Service Providers: We work with trusted third-party service providers who help us operate our business, including:
Email marketing platforms (for newsletter delivery)
Payment processors (for secure transaction processing)
Shipping providers (for order fulfillment)
Website hosting services
These providers are contractually required to protect your information and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers: If Sunset Ridge Vineyard & Farm is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Understand how you use our website
Improve site performance
Types of Cookies We Use:
Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our site
Preference Cookies: Remember your settings and preferences
Managing Cookies:
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Security measures include:
Secure Socket Layer (SSL) encryption for data transmission
Secure payment processing through trusted providers
Limited access to personal information by authorized personnel only
Regular security assessments
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention periods:
Newsletter subscribers: Until you unsubscribe
Customer information: As long as necessary for order fulfillment and customer service, typically 7 years for tax and legal compliance
Contact form inquiries: 2 years from last contact
Website analytics: Aggregated data may be retained indefinitely
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails
Data Portability: Request your data in a portable format
Object to Processing: Object to certain uses of your information
To exercise these rights, contact us at tiffany@bigbrowndogflorals.com
Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
Email Marketing
If you subscribe to our newsletter, we will send periodic updates about farm life, seasonal stories, and regenerative practices.
You can unsubscribe at any time by:
Clicking the "unsubscribe" link in any email
Emailing us at tiffany@bigbrowndogflorals.com with "Unsubscribe" in the subject line
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to request deletion of personal information
Right to non-discrimination for exercising your rights
To exercise these rights, contact us at tiffany@bigbrowndogflorals.com
International Users
Our website is operated in the United States. If you are visiting from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date.
Significant changes will be communicated by:
Posting a notice on our website
Sending an email to newsletter subscribers (for material changes)
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Sunset Ridge Vineyard & Farm
Email: tiffany@bigbrowndogflorals.com
Contact Form: https://sunsetridgevineyard.com/get-in-touch
Response Time: We aim to respond within 2 business days
Consent
By using our website, subscribing to our newsletter, or submitting information through our contact or inquiry forms, you consent to the collection and use of your information as described in this Privacy Policy.
Document Version: 1.0
Effective: April 25, 2026
